Welcome to Rang-E-Dua. These Terms and Conditions outline the rules and guidelines for using our website, purchasing our products, and interacting with our brand. By visiting our website or placing an order with us, you agree to follow these terms in full.
We encourage you to read them carefully, as they are designed to protect both you and us, ensuring a smooth and trustworthy shopping experience.
1. About Rang-E-Dua
Rang-E-Dua is a Pakistani clothing brand that creates premium eastern wear for women. Our collections are designed for teenage girls, young women, and middle-aged women who value elegance, tradition, and comfort. We aim to provide outfits for every occasion, from casual gatherings to festive celebrations.
2. Product Information
We take great care to present our products as accurately as possible through high-quality images and detailed descriptions. However, due to variations in screen settings, colors may appear slightly different in person. Minor variations in fabric texture, embroidery, or finishing are part of the handcrafting process and are not considered defects.
3. Orders and Payments
All orders are processed on a first-come, first-served basis.
Full payment or partial advance (as per policy) is required to confirm an order.
We accept payments through secure online methods, bank transfers, and other modes mentioned on our website.
Prices are subject to change without prior notice, but confirmed orders will not be affected.
4. Shipping and Delivery
We deliver across Pakistan and to selected international locations.
Delivery timelines are mentioned on our product pages, but actual delivery may vary due to unforeseen circumstances.
Any customs duties or import taxes for international orders are the buyer’s responsibility.
5. Returns and Exchanges
Due to the nature of our products, we only accept returns for items that are defective or incorrect.
Requests for returns or exchanges must be made within 48 hours of delivery.
The product must be unused, in its original condition, and with all tags intact.
Sale or discounted items are not eligible for returns or exchanges.
6. Privacy and Security
Your personal data is collected only to process your order and improve your shopping experience. We do not sell or share your details with any third party except trusted service providers who assist in order delivery and payment processing. Please refer to our Privacy Policy for full details.
7. Intellectual Property
All designs, product images, text, and other content on the Rang-E-Dua website are the exclusive property of Rang-E-Dua. They cannot be copied, reproduced, or used without written permission.
8. Limitation of Liability
Rang-E-Dua is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our responsibility is limited to the value of the purchased product in question.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and continued use of our services will indicate acceptance of the updated terms.
Rang-E-Dua – Crafted with Care, Worn with Pride